
60%
support ticket reduction

Shipment tracking software for ecommerce teams
Give shoppers branded tracking pages, proactive delivery updates, product recommendations, and carrier visibility that reduce WISMO tickets and bring customers back after checkout.
20,000+
brands using AfterShip1.2B+
shipments trackedDemo request
See how AfterShip helps ecommerce teams improve branded tracking workflows.
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Customer proof
Ecommerce teams use AfterShip Tracking to reduce WISMO tickets, manage carrier exceptions, and turn delivery updates into branded moments.

60%
support ticket reduction

45%
boost in AOV

54%
WISMO reduction

Why AfterShip Tracking
AfterShip helps post-purchase teams keep delivery traffic on brand, reduce WISMO tickets, and make carrier performance easier to manage.
Bring shoppers back to branded tracking pages with delivery updates, product modules, and consistent post-purchase moments.
Branded tracking pages turn order-status visits into owned customer moments.
Keep shoppers informed across email and SMS when orders ship, stall, arrive, or need action from your team.
Proactive updates help deflect WISMO and exception tickets.
Normalize carrier events across domestic, international, and last-mile networks so operations teams can see delays and SLA risks earlier.
Carrier event data gives teams cleaner visibility into delays and SLA risk.
Ready to evaluate fit?