2X
increase in exchanges
Returns software for ecommerce operators
AfterShip improves ROI: Turn refunds into exchanges
A customer orders the wrong size, and what happens next decides whether you keep the sale. If your returns tool sends them straight to a refund, the money leaves. AfterShip puts the exchange first and runs it on Shopify Payments and Shopify store credit, so your customer gets to pick the next best thing and the revenue never leaves your store.
50%
revenue retained with exchanges78%
open rate for returns emails310,000+
returns drop-off locations95%
of customers worldwide covered by our carrier networkAlternative solutions to:
Loop ReturnsRedoNarvar ReturnsReturn PrimeReturnGOReturnLogicyayloh
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Customer proof
Trusted by brands with real post-purchase outcomes.
Familiar ecommerce brands use AfterShip to improve the operations shoppers feel after checkout.
20%
boost in revenue recapture
86%
shorter returns processing
Why AfterShip Returns
Why 20,000+ brands choose AfterShip
AfterShip helps returns teams protect margin, reduce manual work, and understand the operational patterns behind every return.
Exchanges that run on Shopify, not beside it
Shopify Payments and Shopify store credit handle the money, so the exchange lands in your Shopify reporting as an exchange for easier bookkeeping.
Fraud and abuse prevention included
We flag mismatched package weights, fake tracking numbers, and customers who wear an item once and send it back. All in the base product without hidden fees.
Delivery problems caught before they become returns
When a shipment runs late or goes missing, AfterShip flags it before your customer emails you, so you can get ahead of it with an update or a replacement to avoid a return.
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